After switching jobs and insurances a few times, I had failed to stay on top of regular dental appointments and care. It was getting to the point where I needed to see a dentist, so I went to visit Dr. Sustaita after having shamefully neglected my teeth for a couple years. To my surprise, I felt very comfortable being there from start to finish. Even though I needed a bit of work done, there was no chastising and no stern finger wagging. This was quite the opposite of my past experiences and what I was expecting. I walked in there dreading everything and came out with a completely different outlook on visiting the dentist. My appointment was later in the day, and as some of her staff was heading home, she put in extra effort when she really didn't need to. In viewing the x-rays it looked like I would need a crown, but as she got to work she found an opportunity to avoid that. I had already agreed to everything, and even though the change involved more work from her, she took the extra time to help (and save me money!!). I would've been none the wiser had she just stayed the course, but her willingness to put my best interests in front of her own has made me a customer for life. Simply put, she has integrity, and that's a characteristic you should look for in ANYONE providing a service, let alone the people that care for your health. From the example above and the way she respects her staff (please & thank you for everything! --sidenote: her staff is awesome too), you can really tell she is passionate about what she does and the care she provides. If you want to be comfortable and cared for by someone who's looking out for your best interests, I highly highly recommend Dr. Sustaita.
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